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September 16, 2014

SWFLN Preventing Identity Theft

From a law enforcement perspective, identity theft occurs when someone uses your personal identifying information without your permission.  The most common targets are name and signatures, social security numbers, credit card numbers, and bank and brokerage account numbers.  The Federal Trade Commission and Federal Bureau of Investigation estimates that as many as 9 million Americans have their identity stolen each year.  Most people only discover they have been victimized after receiving a credit card bill or contacted by a debt collector.  This presentation will assist you in navigating this process.

Program One:  What is Identity Theft

1. Legal definition
2. Overview of the problem
3. How identity theft impacts the economy
4. Most common methods used by criminals to steal a consumer’s identity
5. Most reliable ways to minimize your risks
6. How to defend yourself once your identity has been stolen

Program Two:  Identity Theft and Online Shopping

1. Overview of the problem
2. Most reliable ways to minimize your risks
3. Electronic consumer resources

Program Three:  Social Networking and Identity Theft

1. Legal definition of a social networking site
2. Benefits to individuals, businesses, and society
3. Potential avenues for identity theft and worse
4. Examples of social media abuse leading to identity theft
5. Most reliable ways to minimize your risks

Presenter:  Bryan Mulcahy

Bryan Mulcahy has worked as a Reference Librarian for the Lee County Library System since 1990.  He provides reference and directional assistance with special emphasis on patron genealogical research; collection development; supervision and recruitment of volunteers, and is also the branch literacy coordinator and the branch safety/building coordinator for the library.  Bryan has also worked as a Reference Librarian at Hodges University since 1999.  Bryan also gives speeches to genealogy and business groups in the community.  Bryan holds an AA Degree in Business from Miami-Dade Community College, a Bachelor’s Degree in Political Science and a Master’s Degree in Library and Information Science, both from Florida State University.

Register Here!

 

Start: September 16, 2014 9:00 am
End: September 16, 2014 4:00 pm
Venue: SWFLN Office
Phone: (239) 313-6338
Address:
13120 Westlinks Terrace, Unit 3, Fort Myers, FL, United States, 33913

NEFLIN Organizing Your PC: 2-Part Webinar

REGISTER HERE

IMPORTANT: This is a 2-part webinar that meets on Tuesday, September 16 AND Thursday, September 18 from 1:00 – 2:00 pm ET.  You must attend both sessions.

Has your computer, shared drive, and cloud-based storage world become a mess of lost files, duplicate documents, and missing information?  Do you find yourself spending more and more time looking for that one picture or document?  A digital de-clutter can help organize your PC, your mind, and speed up your computer.

During this 2 part course, you will not only learn about tools and techniques to get organized – but actually work to organize your digital life.

We will focus on 4 basic areas:

  • Deduping your files
  • Organizing your files so they can be located quickly
  • Tools and tips on how to keep yourself organized for the future
  • How to ensure you do not lose your files, music and photos.

Virtual Trainer: Rachel Eichen, Novare Library Services ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
This is an online class. Access information will be emailed one week ahead.

Cost: NEFLIN classes are free of charge for Florida library staff. Registration is required for all classes and NEFLIN members get priority.

Cancellation Deadline is 9 am on Friday, September 12.
Otherwise, no show fees may apply. See all NEFLIN CE policies at http://www.neflin.org/cepolicies.

Start: September 16, 2014 1:00 pm
End: September 18, 2014 2:00 pm
Venue: Online
Address:
United States

NEFLIN Absolutely Free (and Practically Unknown) Online Tools You Didn’t Know You Needed: Webinar

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  • Have you ever found a tool or service that made you go “AHA!”?
  • Are there little gems that make your life so much easier that you wonder how you lived without them?
  • Are you having trouble finding ones that work the way you want them to?

The Web is filled with many tools vying for your attention, but even some of the best lie waiting, under the radar. This webinar is filled with these, that you can use to improve your work or home life, or share with your friends and colleagues. We’ll be covering online tools in the following areas:

  • Presentations & tutorial creation
  • Social media tools
  • Productivity tools
  • Web design & image tools
  • Books & reading
  • Communication
  • Miscellaneous (Because not everything fits in a convenient category, after all)

Come discover a plethora of online tools that you probably haven’t heard of but will be glad that (now) you have.

Virtual Trainer: Laura Solomon

Laura Solomon, MCIW, MLS is the Library Services Manager for the Ohio Public Library Information Network and the former Web Applications Manager for the Cleveland Public Library. She has been doing web development and design for over fifteen years, in both public libraries and as an independent consultant. She also authored a statewide web site usability study in 2004 that evaluated the site of every public library in Ohio. She specializes in developing with Drupal, as well as in web code and accessibility standards. She is a 2010 Library Journal Mover & Shaker.  Her book Doing Social Media So It Matters:  A Librarian’s Guide was published in late 2010 and The Librarian’s Nitty-Gritty Guide to Social Media was published in 2013.  As a former children’s librarian, she enjoys bringing the “fun of technology” to audiences and in giving libraries the tools they need to better serve the virtual customer.

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NEFLIN classes are open to library staff in Florida only.

Cost: NEFLIN classes are free of charge for Florida library staff. Registration is required for all classes and NEFLIN members get priority.

Cancellation Deadline is 9 am on Friday, September 12.
Otherwise, no show fees may apply. See all NEFLIN CE policies at http://www.neflin.org/cepolicies.

Start: September 16, 2014 2:00 pm
End: September 16, 2014 3:00 pm
Venue: Online
Address:
United States

September 17, 2014

NEFLIN Angry Customers Suck! – Orange Park

REGISTER HERE

Angry Customers Suck!: A Crash-course in Handling Some of the Worst Customers that Come Through Your Doors

Oh yes…they’re out there and they’re coming to your library. Angry, nasty and even downright unreasonable customers with a mission to tell you how they feel. They really do suck!

The good news is that you don’t have to let them drag you down or ruin your day. And by using a few proven techniques and questions some of these angry customers could actually leave feeling better!

The Angry Customers Suck Crash-Course program is an interactive and fun day filled with information and experiences that you’ll be using with to more effectively work with your Angry Customers when you return to work!

Participants will learn and begin to master:

  • Using the E+R=O technique to reduce stress and improve their response to situations they can or cannot control
  • 3 powerful techniques for not taking things the angry customers says or does personally
  • Techniques to use to find the gift in angry customer situations
  • The one “magical” question to ask when they feel attacked by an angry customer to help move the situation toward a resolution
  • When to handle an angry customer with emotional responses and when to use logical responses
  • Much, much more!

Trainer: Andrew Sanderbeck

Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the PCI Webinars.~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NEFLIN classes are open to library staff in Florida only.

Cost: NEFLIN classes are free of charge for Florida library staff. Registration is required for all classes and NEFLIN members get priority.

Cancellation Deadline is 9 am on Monday, September 15.
Otherwise, no show fees may apply. See all NEFLIN CE policies at http://www.neflin.org/cepolicies.

Start: September 17, 2014 9:30 am
End: September 17, 2014 3:30 pm
Venue: NEFLIN
Address:
2233 Park Ave., Orange Park, FL, United States, 32073

Update of the 2014 Annual Statistical Report Form for Florida’s Public Libraries

Please join us for the 2014 Annual Statistical Report Form for Florida’s Public Libraries Update at which time we will talk about the changes for this year, including discussion regarding counting wireless sessions. We will also talk about some of the edit checks and things to be on the lookout for.

As time permits, we would also like to hear what ideas or suggestions each of you have relating to how we can help tell your library’s story through this data.

We would like to ask that if anyone has any particular questions or comments prior to the update, please feel free to contact Katrice.Stewart@dos.myflorida.com or 850.245.6608.

We look forward to seeing you on September 17th!

Register

8/21/14 dls

Start: September 17, 2014 10:00 am
End: September 17, 2014 11:00 am
Address:
United States

The State Library of Florida: Discover Your State library

The State Library has been building our Florida history collection for over 150 years and many of our items are one of a kind making this one of the most unique and comprehensive collections about Florida and Floridians in existence. In this presentation, Blake Robinson will discuss the services that the State Library of Florida offers to academic, public, and school librarians. Topics that will be discussed include our large collection of Florida history, Florida state documents and professional resources for librarians. Remember: we are here to help you!

Register

8/21/14 dls

Start: September 17, 2014 2:00 pm
End: September 17, 2014 3:00 pm
Address:
United States

September 18, 2014

NEFLIN Digital Citizenship: Webinar

REGISTER HERE

This webinar will explain digital citizenship and the need for librarians to help people become good digital citizens. It offers a structure for instruction that can be used in formal and informal educational settings, including libraries. It also provides strategies and resources that facilitate digital citizenship, and suggests ways that librarians in different kinds of settings can collaborate.

Strategies and resources for library involvement and leadership in digital citizenship will also be shared.

Virtual Trainer: Dr. Lesley S. J. Farmer, California State University, Long Beach (CSULB)

Dr. Lesley Farmer, Professor at California State University Long Beach, coordinates the Librarianship program. She earned her M.S. in Library Science at the University of North Carolina Chapel Hill, and received her doctorate in Adult Education from Temple University. Dr. Farmer has worked as a teacher-librarian in K-12 school settings as well as in public, special and academic libraries. She is past chair of the Education Section of the Special Libraries Association, edits two IFLA section blogs, and is a Fulbright scholar. In 2011 she was selected for the ALA Beta Phi Mu Award for contributions to library education. A frequent presenter and writer for the profession, Dr. Farmer’s research interests include information literacy, collaboration, assessment, and educational technology. Dr. Farmer’s most recent books include Library Services for Youth with Autism Spectrum Disorders (2013) and Introduction to Reference and Information Services for Today’s School Libraries (2014).

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This is an online class. Access information will be emailed one week ahead.

Cost: NEFLIN classes are free of charge for Florida library staff. Registration is required for all classes and NEFLIN members get priority.

Cancellation Deadline is 9 am on Tuesday, September 16.
Otherwise, no show fees may apply. See all NEFLIN CE policies at http://www.neflin.org/cepolicies.

Start: September 18, 2014 3:00 pm
End: September 18, 2014 4:30 pm
Venue: Online
Address:
United States

September 19, 2014

SWFLN Advanced Collection Development: Special Materials and Resource Sharing

This is the third session in a series of three webinars on collection development. The third session will focus on particular types of resources, including ebooks, databases, devices, and other materials. We will look into new trends in collections and ways that social media can inform selection choices. We will also discuss ways that resource sharing can save costs.

Academic Library staff will be interested in this workshop because the changes in types of media and information resources and the cost of these information resources used by academic libraries is resulting in a reorientation of collection development practices and selection choices. We will discuss ways that you can reach students and faculty through new media.

Public Library staff will find this training beneficial because library patrons desire a range of information resources in new formats. This session will introduce some of the challenges and opportunities of developing collections that meet the needs of a user community.

School Librarians and Media Specialists will be interested in finding out about a variety of resources that school-age children are interested in and innovative ways that collections can support the curriculum.

Special Libraries will be interested in this workshop because it will provide information on some of the trends that may enhance or support traditional collections.

Presenter:  Melissa Adler, Ph.D.

Dr. Adler is an Assistant Professor in the School of Library and Information Science at the University of Kentucky. She has seven years of library and teaching experience, including numerous continuing education courses in librarianship.

Register Here!

Start: September 19, 2014 10:00 am
End: September 19, 2014 11:00 am
Venue: Online Training
Phone: (239) 313-6338
Address:
13120 Westlinks Terrace, Unit 3, Fort Myers, FL, United States, 33913

September 22, 2014

What’s New with FEL/Gale Resources

Have you noticed some changes in your FEL/Gale resources? Gale has come out with several new tools and improvements over the last few months and we want to show them off! In the one hour webinar we’ll cover: 
- Term Clusters, a new tool for searching and analyzing search results. 
- InterLink, a tool that links articles from periodicals and PowerSearch to reference documents from Gale Virtual Reference Library for deeper understanding of the material in your article.
- The new look and content for Kids InfoBits.

Register

8/27 dls

Start: September 22, 2014 10:00 am
End: September 22, 2014 11:00 am
Address:
United States

September 23, 2014

NEFLIN Managing Stressful Relationships in the Library Workplace – Orange Park

REGISTER HERE

Working with people all day long is tedious and tough. Sometimes, it can be a great collaboration; other times, you may feel like you’re fighting an uphill battle. Relationships can be particularly irksome especially when people don’t bring a positive attitude to the library workplace!

Freeing up the emotional space formerly inhabited by negativity requires a more positive outlook.  Known for her “straight talk,” as well as, for her “inspirational personality,” Andrea Giggetts will demonstrate proven ways to reintroduce positive energy back into your library, department, and home.

Trainer: Andrea Giggetts, Giggetts & Associates

Andrea Giggetts is a renowned national workshop facilitator, motivational speaker, popular trainer, consultant, and entrepreneur.

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NEFLIN classes are open to library staff in Florida only.

Cost: NEFLIN classes are free of charge for Florida library staff. Registration is required for all classes and NEFLIN members get priority.

Cancellation Deadline is 9 am on Friday, September 19.
Otherwise, no show fees may apply. See all NEFLIN CE policies at http://www.neflin.org/cepolicies.

Start: September 23, 2014 9:00 am
End: September 23, 2014 4:00 pm
Venue: NEFLIN
Address:
2233 Park Ave., Orange Park, FL, United States, 32073