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February 2018

PLAN Webinar: Ready, Set, GOAL! The Power of Effective Goal-Setting with Linda Bruno – Part 1 of 2

February 16, 2018 @ 2:00 pm - 3:30 pm
Live Online

Have you ever set an exciting goal, only to find yourself not making much progress? I think we have all experienced that! But there are tools available to us to help us set AND achieve our goals. In the first 90-minute session, we’ll discover the difference between a wish and a goal – and we’ll learn how to turn those wishes into goals with a simple 3-step process. We’ll develop an understanding of why so many goals are never reached,…

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PLAN Webinar: Turning Outward: What Does Your Community Really Want? with Linda Bruno

February 21, 2018 @ 2:00 pm - 3:30 pm
Live Online

When you saw this title, you may have thought, “We turn outward every day, serving our communities!” And of course, you do. Sometimes, though, we serve our communities by giving them what we think they want. In other words, maybe we could be a bit more intentional in turning outward. The question then is, “What does your community really want?” And the answer, we know, isn’t found by guessing. If we really want to turn outward to discover what they…

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PLAN Webinar: Ready, Set, GOAL! The Power of Effective Goal-Setting with Linda Bruno – Part 2 of 2

February 23, 2018 @ 2:00 pm - 3:30 pm
Live Online

Have you ever set an exciting goal, only to find yourself not making much progress? I think we have all experienced that! But there are tools available to us to help us set AND achieve our goals. In the first 90-minute session, we’ll discover the difference between a wish and a goal – and we’ll learn how to turn those wishes into goals with a simple 3-step process. We’ll develop an understanding of why so many goals are never reached,…

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PLAN Webinar: Beyond Basic Social Media: Moving Towards Content Marketing with Laura Solomon (Live)

February 28, 2018 @ 2:00 pm - 3:00 pm
Live Online

Do you want to increase your value to library users? Would you like to market online more effectively? Content marketing is all about delivering content that library users find useful and relevant. Benefit from practical advice and guidance on how to market online better by helping users answer the question, “What’s in it for me?” Discover the confidence, knowledge, and skills you need to optimize content for sharing with instructor Laura Solomon, author of several books on library social media…

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March 2018

PLAN Webinar: Pain-Free Presentations: Don’t Bore Your Audience to Tears with Laura Solomon (Live)

March 6, 2018 @ 2:00 pm - 3:00 pm
Live Online

You’ve been asked (or maybe you actually volunteered) to do an in-person presentation. Now what? You’ve survived your own share of horrendous presentations, and you don’t want to inflict one on anyone else. How do you prepare? How do you keep people interested so they don’t spend the whole time on Facebook? How can you make a PowerPoint that actually helps and doesn’t just contain a bunch of bullet points? The questions can be overwhelming and the challenges numerous. Find…

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PLAN Webinar: Introduction to Snapchat with Laura Solomon (Live)

March 15, 2018 @ 2:00 pm - 3:00 pm
Live Online

You’ve heard that all the teens are using Snapchat…but are they? Is it a good fit for libraries? Get the answer to these questions and a lot more about this popular social media channel. We’ll examine current demographics and use cases for libraries. We will also spend some time going through the basics, so that you can get comfortable with this social platform. Laura Solomon, MCIW, MLS is the Library Services Manager for the Ohio Public Library Information Network. She…

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April 2018

PLAN Webinar: The Positive Power of Introverts with Linda Bruno

April 10, 2018 @ 2:00 pm - 3:30 pm
Live Online

We’re hearing a lot about introverts these days – some of it’s positive, some not so much. There are statistics floating around saying that about 25% – 35% of the general population are introverts…which means that a vast majority of people are extroverts. Some informal studies show that as many as 70% of those working in the library field are introverts. That’s not really surprising, is it? Introverts like quiet (yes, libraries used to be quiet and many are still…

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PLAN Webinar: The 5 Habits of People Who Form Good Habits with Linda Bruno

April 27, 2018 @ 2:00 pm - 3:30 pm
Live Online

Here we are, already a few months into another new year. Wow, that time went fast! Many people make resolutions at the beginning of every year, knowing in their hearts that they won’t keep them. Why won’t they keep them? Because they haven’t thought through what new habits will be required to make sure “this one sticks” – or even why they want to make the change in the first place. And as we all know, the “deciding” to change…

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May 2018

PLAN Webinar: Are You Listening? Improving this Essential Skill with Linda Bruno

May 8, 2018 @ 2:00 pm - 3:00 pm
Live Online

Have you ever been guilty of “not listening” (who, me??), even when you are right there in front of the speaker, looking them in the eye? Communication experts say that 42% to 57% of our time communicating is spent listening – or maybe we should say “hearing,” since we all can be adept at hearing without listening! Even in this day of emailing, instant messaging, and texting, we still need to “listen” to be able to communicate effectively. In this…

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PLAN Webinar: Turning Patrons into Cheerleaders with Linda Bruno

May 11, 2018 @ 2:00 pm - 3:30 pm
Live Online

Customer service – we hear about it every day, if not every hour! Sadly, what many call “service” in today’s world is simply the minimum attention required to get the transaction over with. We all know that with budget cuts and the ever-present “doing more with less,” there is still a need to make sure our patrons are being served – and being served well. Indeed, if our patrons are unhappy, there’s a strong likelihood that we may experience even…

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