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June 2018

PLAN Webinar: Leave Your Stress @ Work! with Linda Bruno

June 1, 2018 @ 2:00 pm - 3:30 pm
Live Online

Although our work often brings us great joy, it can also present a few challenges – differing personalities, friction, work overload, patron demands, negativity – you get the picture! And when we take those challenges home with us in the form of stress, the cycle becomes a 24/7 rerun. In this single 90-minute session, we’re going to help you understand what’s really causing the stress – and it’s not always what we think. We’ll also discuss some simple steps to…

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PLAN Webinar: Patience! How to Get It – How to Keep It! with Linda Bruno

June 15, 2018 @ 2:00 pm - 3:30 pm
Live Online

If you look up the word “patience”…oh wait, you don’t have time to look up words, right? Who has the patience to do that anymore? Well, if you did decide to look it up, here’s what you’d find: “the capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.” Our next step should probably be to look up the word “delay,” as that particular word’s definition seems to have changed as far as the length of…

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PLAN Webinar: Coaching Others for Success with Linda Bruno

June 29, 2018 @ 2:00 pm - 3:30 pm
Live Online

What comes to mind when you think of the word “coach?” It’s likely that you’ll think of words like encourage, teach, help, develop, grow, train, instruct, mentor, and advise. Whew! That’s a big job! And the reason it’s such a big job is that effective coaching is critical to “winning” – or as we say in the workplace – “success.” Success doesn’t just happen though, does it? It often takes someone coming alongside to coach and mentor others to give…

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July 2018

PLAN Webinar: Are You a Negative Nell or a Positive Paul? Reducing Our Tendency to Embrace the Negative with Linda Bruno

July 10, 2018 @ 2:00 pm - 3:30 pm
Live Online

Have you ever noticed how easy it is to get drawn into the world of the “Negative Nells?” And how much more difficult it is to join Positive Paul’s party? Have you ever noticed that we often tend to share our negativity with others – our co-workers and our patrons? They often “catch” our negativity, make it their very own, and proceed to share it with even more people! What we sometimes forget is that holding on to negativity or…

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PLAN Webinar: Tapping into Employee Talents with Linda Bruno

July 17, 2018 @ 2:00 pm - 3:00 pm
Live Online

We say that our staff members are the most important resource for achieving the library’s mission and goals. Supervisors spend valuable time to recruit, interview, and hire the right person at the right time. And yet often, once the new employee is just another staff member, it’s easy to forget to look at them as individuals – each with unique knowledge, skills, and talents. So how do we decide who is the best for a particular task or project? One…

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PLAN Webinar: Arresting the Time Robbers in Your Life with Linda Bruno

July 20, 2018 @ 2:00 pm - 3:00 pm
Live Online

It’s official – there is simply too much to do to ever get it all done! Funding cuts, fewer staff, higher expectations for programming and services…it all adds up to “not enough time in the day.” Our first priority is to take care of our patrons, of course. But that’s just the beginning of what’s on our to-do list every day. And as much as we’d like it to be, surrender is NOT an option. Instead, it’s time we “arrest…

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PLAN Webinar: 9 Ways to Stay Cool, Calm, and Collected with Linda Bruno

July 27, 2018 @ 2:00 pm - 3:00 pm
Live Online

Have you ever found yourself getting frustrated – maybe even a bit angry – with no effective way to get your emotions back on an even keel? Whether you are a staff member dealing with patrons and volunteers or a volunteer dealing with staff members and patrons, the people we interact with in our library environments can sometimes trigger emotions that don’t always serve us well. In this fast-paced 60-minute webinar, we’ll look at why we travel that path to…

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August 2018

PLAN Webinar: The Incredible Power of Praise with Linda Bruno

August 3, 2018 @ 2:00 pm - 3:00 pm
Live Online

According to many human behavior experts, one of the deepest needs for most members of our species is to feel appreciated – particularly in the workplace. Yet something so simple is often overlooked in our day-to-day rush to “get the work done.” In this 60-minute webinar, we’ll talk about why praise is so important, and then we’ll look at easy ways to incorporate that praise into your workday. You’ll leave with tools to determine the how and when of praise,…

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PLAN Webinar: How to Handle that Dreaded Discipline Problem with Linda Bruno

August 17, 2018 @ 2:00 pm - 3:00 pm
Live Online

There’s no doubt about it – for many of us, handling discipline is probably one of the things we dread most about our jobs. Yikes! The key is to understand the importance of doing what we dread the most – handling it! So often, we try to ignore it, hoping it will go away. Does it? Rarely. And what we try to forget is what it’s doing to morale while we’re hoping it will disappear. In this session, we’ll discuss…

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