Tag Archives: Reference

PLAN Reference Interview Training

Workshop will cover: *ALA/RUSA Behavioral Guidelines *Psychology of Question Asking *Approachability *Questioning Techniques *The 4 “R’s” of Reference *The Active Librarian *Follow Up Presenter: Dave Tyckoson Location: Florida A&M University Samuel H. Coleman Memorial Library 1500 S. Martin Luther King … Continue reading

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PLAN Reference Interview Training

Workshop will cover: *ALA/RUSA Behavioral Guidelines *Psychology of Question Asking *Approachability *Questioning Techniques *The 4 “R’s” of Reference *The Active Librarian *Follow Up Presenter: Dave Tyckoson Location: University of West Florida John C. Pace Library Great Good Place (2nd floor) 11000 … Continue reading

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PLAN – Useful iOS Apps

Finding the best apps in a given topic area can be daunting. There are hundreds of apps that seem to do much the same thing and how do you determine which are the best? In this webinar, Ed will cover … Continue reading

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Using Digital Collections for Reference and Information Services (2 days) (SEFLIN)

This two-day online course will be held on Tuesday-Wednesday, July 22-23, 2014 from 2:00 to 4:00 pm. Students must attend both sessions. In this two-day (two hours each day) live online course, we will explore how these collections can be … Continue reading

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SWFLN Digital Reference

Digital Reference as a mode of delivering reference services is well on its way to becoming an established practice in all types of libraries.  This workshop will cover a brief background of digital reference and its arrival in the library … Continue reading

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Right Service at the Right Time

Do you like being Right? Then you need to be a part of the Right Service at the Right Time! The Right Service at the Right Time is an easy to use resource that connects people with e-gov and social … Continue reading

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20 Questions: Business Resources (SEFLIN)

This two-hour live online class will help you find the answers to business reference questions using free online resources. Business reference questions can be particularly challenging, and the information elusive and expensive. In this class, students will explore the answers to … Continue reading

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20 Questions: U.S. Government Information (SEFLIN)

In this two-hour online class, students will explore 20 U.S. government web pages that can answer frequently asked reference questions. The U.S. government provides its citizens with a wealth of information online, from simple facts to in-depth, detailed statistical information … Continue reading

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Foundations of Reference Service for Non-Librarians (SEFLIN)

This four-hour live online class will be held on May 1-2, 2012. Students must attend both days. Library staff who find themselves in the position of being the service provider may wish to acquire or refresh some of the fundamental … Continue reading

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20 Questions: Ready Reference (SEFLIN)

This class offers an introduction to using basic online resources to find quick answers to ready reference questions. Library users want information fast! This two-hour live online class explores 20 of the most commonly used ready-reference web pages where librarians … Continue reading

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