Tag Archives: Staff Development

PLAN Webinar: How to Handle that Dreaded Discipline Problem with Linda Bruno

There’s no doubt about it – for many of us, handling discipline is probably one of the things we dread most about our jobs. Yikes! The key is to understand the importance of doing what we dread the most – … Continue reading

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PLAN Webinar: The Incredible Power of Praise with Linda Bruno

According to many human behavior experts, one of the deepest needs for most members of our species is to feel appreciated – particularly in the workplace. Yet something so simple is often overlooked in our day-to-day rush to “get the … Continue reading

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PLAN Webinar: Arresting the Time Robbers in Your Life with Linda Bruno

It’s official – there is simply too much to do to ever get it all done! Funding cuts, fewer staff, higher expectations for programming and services…it all adds up to “not enough time in the day.” Our first priority is … Continue reading

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PLAN Webinar: Tapping into Employee Talents with Linda Bruno

We say that our staff members are the most important resource for achieving the library’s mission and goals. Supervisors spend valuable time to recruit, interview, and hire the right person at the right time. And yet often, once the new … Continue reading

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PLAN Webinar: Are You a Negative Nell or a Positive Paul? Reducing Our Tendency to Embrace the Negative with Linda Bruno

Have you ever noticed how easy it is to get drawn into the world of the “Negative Nells?” And how much more difficult it is to join Positive Paul’s party? Have you ever noticed that we often tend to share … Continue reading

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PLAN Webinar: Patience! How to Get It – How to Keep It! with Linda Bruno

If you look up the word “patience”…oh wait, you don’t have time to look up words, right? Who has the patience to do that anymore? Well, if you did decide to look it up, here’s what you’d find: “the capacity … Continue reading

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PLAN Webinar: Turning Patrons into Cheerleaders with Linda Bruno

Customer service – we hear about it every day, if not every hour! Sadly, what many call “service” in today’s world is simply the minimum attention required to get the transaction over with. We all know that with budget cuts … Continue reading

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PLAN Webinar: Introduction to Snapchat with Laura Solomon (Live)

You’ve heard that all the teens are using Snapchat…but are they? Is it a good fit for libraries? Get the answer to these questions and a lot more about this popular social media channel. We’ll examine current demographics and use … Continue reading

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PLAN Webinar: Pain-Free Presentations: Don’t Bore Your Audience to Tears with Laura Solomon (Live)

You’ve been asked (or maybe you actually volunteered) to do an in-person presentation. Now what? You’ve survived your own share of horrendous presentations, and you don’t want to inflict one on anyone else. How do you prepare? How do you … Continue reading

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PLAN Webinar: Ready, Set, GOAL! The Power of Effective Goal-Setting with Linda Bruno – Part 1 of 2

Have you ever set an exciting goal, only to find yourself not making much progress? I think we have all experienced that! But there are tools available to us to help us set AND achieve our goals. In the first … Continue reading

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