|Event Type: Face-to-Face
Start Time: 9:00 AM
End Time: 12:00 PM
Dealing with people, internally and externally, can be both rewarding and challenging. Everyone brings their own communication styles, backgrounds, personalities, and approaches to interactions with others. At times, breakdowns in communication can occur. With better understanding and management of interpersonal dynamics, constructive outcomes can be achieved.
This session provides the introduction and concepts basic to communicating effectively in various situations. You will learn how to determine if a person’s behavior is truly difficult or if miscommunication is causing the frustration. In addition, you will learn how to manage your emotions and adjust your approach to effect better relationships.
Location: Lakes Regional Library – 15290 Bass Road, Fort Myers, Florida 33919
About the Presenter: Claudia Monte founded CAM Consulting Group LLC as a full-service HR and management consulting and training firm in 1993 to assist organizations and their most important asset, people, achieve success. Since then, she has been privileged to deliver professional development programs to clients across the country in the library, legal, nonprofit, public, and private sectors. Claudia specializes in coaching individuals to strengthen their Emotional Intelligence (EI) in the various facets of their personal and professional lives. Prior to starting her firm, she held management, sales, training, and marketing positions with three major corporations. She received her degree from Widener University and is an adjunct instructor for Florida SouthWestern State College.
Contact: Aaron Blumberg