|Event Type: SWFLN Webinar
Start Time: 10:00 AM
End Time: 11:30 AM
Description: The SWFLN Management Institute for Library Excellence (SMILE) is a continuing series that combines webinar and classroom learning experiences. It covers the essential skills necessary to lead others through the process of achieving organizational objectives. Managing the dynamics of people is a challenging, yet rewarding assignment that requires excellent administrative, interpersonal, and communication skills.
In this web session, you will develop appreciation for negotiation as a part of life. You will learn how to prepare for a negotiating session, use techniques to remain in control, practice assertive communications, and develop strategies to attain objectives. You will leave knowing how to manage differences and achieve success.
Academic Library staff will be interested in this webinar because it will help those with direct and indirect supervisory responsibilities negotiate various situations and manage the interpersonal dynamics involved.
Public Library staff will be interested in this webinar because it will help those with direct and indirect supervisory responsibilities negotiate various situations and manage the interpersonal dynamics involved.
Location: Web Based Training
About the Presenter: Claudia Monte founded CAM Consulting Group LLC as a full-service HR and management consulting and training firm in 1993 to assist organizations and their most important asset, people, achieve success. Since then, she has been privileged to deliver professional development programs to clients across the country in the library, legal, nonprofit, public, and private sectors. Claudia specializes in coaching individuals to strengthen their Emotional Intelligence (EI) in the various facets of their personal and professional lives. Prior to starting her firm, she held management, sales, training, and marketing positions with three major corporations. She received her degree from Widener University and is an adjunct instructor for Florida SouthWestern State College.
Contact: Aaron Blumberg
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