Month: September 2011

How to Deliver Feedback in a Way that Gets Results (Online)

Providing good feedback does not occur naturally or by default. To provide effective feedback, leaders must learn, develop, and cultivate fundamental skills. Organizations that do not address these fundamental skills risk creating an environment where people fail to observe, reflect and self-correct their behavior. In this webinar, Blanchard senior consulting partner Phil Reynolds will explore …

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Library Support Staff Certification (Online)

Library Support Staff Certification: An Introduction Tuesday, October 18, 2011, from 3:00 p.m. – 4:00 p.m. EDT InfoPeople webinars are free of charge and registration is only done on the day of the event on the WebEx server. No passwords are required. More information and access information is available online. The Library Support Staff Certification …

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Using Smartphones as a Marketing & Programming Tool (Online)

Using Smartphones as a Marketing & Programming Tool: The Future Is Mobile Free Webinar InfoPeople webinars are free of charge and registration is only done on the day of the event on the WebEx server. No passwords are required. More information and access information is available online. What is a smartphone and what makes it …

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Beyond the Norm: Building a Culture of Creativity & Innovation in Libraries (Online)

InfoPeople webinars are free of charge and registration is only done on the day of the event on the WebEx server. No passwords are required. More information and access information is available online. In order to succeed in the 21st century, library workers and leaders will need to embrace new ways of doing business and …

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WorldCat Holdings: Why They Matter and The Tools to Maintain Them (Online)

Also available on Wednesday, November 9, 2011, from 3:00 – 4:00 p.m. EDT Register here This course reviews benefits for libraries of accurate WorldCat holdings, and provides information on the available methods for maintaining holdings. After completing this web-based training, managers of cataloging and technical services functions will be prepared to select and implement the …

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Maximize the Value of Your OCLC Cataloging Subscription (Online)

Also available on Monday, November 7, 2011, from 3:00 – 4:00 p.m. EDT Register here This course helps cataloging and technical services managers contain costs, improve efficiency, and use staff resources most effectively by helping them take full advantage of the value of their OCLC cataloging subscription. It explains the OCLC cataloging interfaces, activities, and …

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Maximizing the Value of WorldCat.org (Online)

Also available on Wednesday, October 5, 2011, from 12:00 – 1:00 p.m. EDT Tuesday, November 8, 2011, from 2:00 – 3:00 p.m. EDT Register here Worldcat.org is OCLC’s public-facing Web portal to the WorldCat database. It is a discovery tool for library-owned materials worldwide and a social networking tool for libraries and their patrons. This …

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On the Cutting Edge Through Budget Cuts or Doing More with Less (BCLA/FLA/SEFLIN)

Libraries are changing faster than ever.  We see less money, fewer staff and more business every day.  With e-government, e-books and e-readers, even the types of services we offer change daily.  Some libraries thrive while others barely survive… Hear from some who have managed to stay on the cutting edge in spite of budget cuts… …

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Maximize the Value of Your OCLC ILL Subscription (Online)

Also available on Wednesday, November 9, 2011, from 12:00 – 1:00 p.m. EDT Register here This course helps ILL and access services managers contain costs or generate revenue, improve efficiency, and use staff resources most effectively by helping them take full advantage of the value of their OCLC Resource Sharing subscription. It explains the OCLC …

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