Month: November 2012

Understanding Personalities in the Workplace

Maybe this has happened to you…you are merrily doing your work on schedule for a project that’s due next week when…uh-oh! Your co-worker doesn’t have the information ready that you need to finish your piece of the project. Or…you think you’ve made yourself perfectly clear, yet your supervisor seems confused by your thought process. Maybe …

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Customer Service at the Library – Cultivating Loyal Library Customers

This Customer-Centered program is recommended for any staff member who interacts with customers (patrons) on a regular basis. It deals specifically with Attitudes, Behaviors and Connections that help promote customer loyalty and greater library usage. It is an extremely interactive workshop, presented in a manner that makes the session an enjoyable and valuable learning experience. …

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Pop Up Cards & Books

Kids of all ages love books that move, open, unfold and flap (or quack). In this workshop, learn the techniques of pop-up construction and learn some book forms to put them in! Now, write your story with your imagination, and your illustrations! Perfect for you own handmade greeting cards ! All materials included… Eliza Holliday, …

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Genealogy for Librarians: How to Best Serve Your Patrons

This session is geared toward reference librarians and other paraprofessionals who interface with genealogy patrons of all levels. This insightful workshop covers the following topics: •Types of Genealogists and What Motivates Them? •Basic Genealogy Research Steps •Types of Records Available to Genealogists •Genealogical Resources on the Internet •What Other Resources/Referrals Can You Provide? •How Can …

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Integrating eResources into Summer Reading Programs (High School)

THIS EVENT IS THE SECOND OF TWO SESSIONS ON JANUARY 17, 2013. Please see the link below to register for the morning session. Are you trying to teach more people about Online Library Resources? Want to enhance your Summer Reading Programs? This onsite training workshop will provide attendees with an overview of the Gale Cengage …

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