Month: January 2013

Dealing Effectively With Difficult Patrons and Students

We all dread – and we’ve all dealt with – difficult patrons. Why is dealing with difficult patrons and students so – well, difficult? You’re not alone in facing tough situations. In this webinar, you’ll come away with a better understanding of some of the elements of difficult interactions; you’ll learn some simple tools to …

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Social Tools for Finding Company, Business and Industry Information

What are the key social media tools and approaches business librarians need to know? Traditional resources for business and company information can be complemented by the effective use of social media tools such as LinkedIn, Twitter feeds, social networking groups and other social tools. This “crash course” session will get business librarians in any library …

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Diversity Awareness for Effective Nonprofits

Today’s workforce and organizations are increasingly diverse. Effective non-profits need to be capable of welcoming, including, utilizing and working with diverse people, perspectives, styles, and experiences for overall success and capacity. This presentation offers practical tools and concepts designed to resolve tensions, utilize strengths, support collaboration, and create more welcoming environments. Takeaways: -How having an …

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Big Data-Fueled Marketing Intelligence: Six Ingredients to Smarter Marketing

Corporate marketing is undergoing a sea change in the way it operates and data is the key to that process. However, recent surveys indicate 70% or more of CMOs “feel ill-equipped to deal with the data coming at them from all directions.” Big data is fundamentally changing every aspect of the business world and with …

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Connexion Client Module 08 – Original Cataloging

This live online module provides instruction on how to use Connexion Client to create original records to add to the WorldCat database. After completing this web-based training, learners will be prepared to use Connexion to efficiently create original records using a variety of methods, including blank workforms, deriving records, and extracting metadata from digital resources. …

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Connexion Client Module 06 – Editing Master Records

This online module provides instruction on how to use Connexion Client to take quality control actions on records in the WorldCat database. Emphasis is on actions available to members with Full level cataloging authorizations (i.e. you do not need “Enhance” authorization to benefit from this course). After completing this web-based training, learners will be prepared …

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Connexion Client Module 05 – Automation and Customization

This online module provides instruction on the use of Connexion Client’s tools for automation and customization. After completing this web-based training, learners will be prepared to complete editing tasks more efficiently and to customize Connexion Client to fit their individual workflow. This course is intended for learners who are familiar with Connexion’s basic copy and/or …

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Connexion Client Module 04 – Save Files, File Management, and Batch Processing

This online module provides instruction on using Connexion Client to perform high volumes of searches and record actions using the efficiency of batch processing, including the use and management of Save Files. After completing this web-based training, learners will know how to use Connexion’s file management tools to manage online and local save files effectively, …

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