Month: September 2012

Improving the Performance of Government Employees

Overview Motivate Your Employees to Achieve Tangible Results Getting the most out of employees in government offices is one of the legendary challenges. With an emphasis, it seems, on protocols and processes rather than on results, government offices have often been regarded as bastions of mediocrity, havens for substandard performers, and places where rule number …

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The Mobile Revolution and Libraries: An Overview

Series: The Mobile Revolution and Libraries 1st of 4 The mobile revolution – the use of mobile devices to access information, communication, and entertainment networks and services from many locations – is one of the fastest, most pervasive technological revolutions in the history of humankind. The pace of change, the plethora of devices and new …

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Legal Research Resources: Great Legal Reference & Referral in the Public Library

PLEASE NOTE: This webinar is California-centric and intended for public library staff. Legal Research Resources Series: 1 of 4 •Do I really have to dissect frogs in my biology class? •I found an expired gift card with value on it. Can I legally buy stuff with it? •When can I get my apartment deposit back? …

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Actively Managing Conflict and Negativity in the Workplace

Work can be hard sometimes. It’s even harder when you have to deal with conflict and negativity from your fellow employees (and how’s your attitude been lately?). Just as kryptonite saps Superman of all his superpowers, “toxic employees” can sap the energy right out of the workplace. These toxic employees – true to the name …

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Command Spanish for Library Staff

Learn phrases and key words that can help you communicate more effectively/easily with students, parents, and community members whose primary language is Spanish. Leave with a handbook for practice later……and have fun! Presenter: Luly Castro, SWFLN Director Please register on the SWFLN CE Calendar at