Deflection on WorldCat Resource Sharing (Online)

The deflection feature in OCLC’s WorldCat Resource Sharing (WCRS) system enables lenders to automatically deflect requests for items in their collection that they hold but do not loan over ILL. By utilizing this feature, lenders in WCRS will significantly reduce the time they spend processing lending requests. This course covers how to set up, maintain and use deflection in WCRS via the ILL Policies Directory.

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