Thursday, December 9, 2010, from 2:30 – 4:00 p.m. EST
As government agencies continue to digitize forms and services, libraries are often the only organizations that can help citizens interact with these agencies and access E-Government resources.
How do you bridge the gap?
- 53% of libraries report that staff do not have the necessary skills to meet patron e-government needs.
- Public library staff report that helping citizens interact with government agencies and access e-government resources is the second most critical service they offer, after providing services to job seekers.
For ready-to-implement ideas, attend this new webinar, co-sponsored by American Libraries, the ALA Office for Research & Statistics, and the ALA Washington Office.
Attend and learn how to
- Use new e-government resources and data to help patrons
- Develop and market e-government partnerships
- Address key challenges to meeting patron e-gov demands
- Use e-gov data to make the case for your library
- (moderator) Judy Hoffman, Project Manager, American Library Association, Office for Research and Statistics
- Nancy Fredericks, E-government Librarian, Pasco County Public Library (Florida)
- John Bertot, Director, Center for Library & Information Innovation, University of Maryland
- Bill Sudduth, Head, Government Information and Microforms, Newspapers and Maps, University of South Carolina; contributor to Managing Electronic Government Information in Libraries: Issues and Practices (ALA Editions)
Prepare for this free webinar by reading the free downloadable report U.S. Public Libraries and E-Government Services. (Published June 2010 by the ALA Office of Research & Statistics )
After registering, you will receive a confirmation email containing information about joining the webinar.