EGov and Ask a Librarian

Many government agencies are closing offices and offering services exclusively online. Because libraries provide public access computers and offer assistance to patrons seeking information, many citizens naturally turn to the library for help when accessing government information such as food stamps, unemployment compensation, and social security. However, these increasing demands burden already short-staffed libraries that are reducing their services due to budget constraints. In this workshop, library staff will learn how to successfully assist virtual users in accessing the government services they need using www.gethelpflorida.org (Florida e-government web portal) and other online tools.

Register with TBLC.

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