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PLAN Reference Interview Training

May 5, 2015 @ 9:00 am - 4:00 pm

Workshop will cover:

*ALA/RUSA Behavioral Guidelines
*Psychology of Question Asking
*Approachability
*Questioning Techniques
*The 4 “R’s” of Reference
*The Active Librarian
*Follow Up

Presenter: Dave Tyckoson

Location: University of West Florida
John C. Pace Library Great Good Place (2nd floor)
11000 University Parkway
Pensacola, Florida 32514

9:00 A.M. – 4:00 P.M. CT

Register via the PLAN website

Organizer

PLAN staff
Phone:
850.233.9051
Email:
registrar@plan.lib.fl.us
Website:
www.plan.lib.fl.us

Venue

UWF – John C. Pace Library
11000 University Parkway
Pensacola, FL 32514 United States
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