How do you grow and sustain a community of actively engaged library users and supporters? The answer lies in building broad and deep relationships with the people we serve. When we face challenging circumstances, relationships are what help us weather the storm. This keynote will help us shift our mindset from marketing and promotion to […]
Have you been tasked with handling marketing for your library, but don’t know where to start? Work is always easier when you have a plan. Fortunately, creating a marketing and […]
Teaching Patrons about AI: AI is here to stay and out in the *wild*! We need to help patrons (& ourselves!) understand different types of AI, where AI tools can help and where they can't! Let's help our patrons be AI savvy. Speaker: Robin Fay
Librarians are leading the way in creating future-ready citizens – now we need to update our spaces to match. In this session, attendees will get inspiration for transforming their library spaces. You’ll learn how to survey students and patrons, create a focus group, and use design thinking to brainstorm ideas for your space. We’ll discuss […]
Speaker: Kathy Dempsey
Speaker: Laura Minor, Jacksonville Public Library
Lots of libraries realize their marketing isn’t exactly razor-sharp … but in a nonprofit world where budgets are tight, they’re not sure what to do about it. In this session, […]
As AI continues to evolve, there are more and more opportunities to use it within your environments and everyday work life. In fact, you probably have been using some form of AI over the last 10 years. This session is focused on highlighting some key products that allow a very "turnkey" approach to AI — […]
TBA Speakers: Jeff Sheldon and Carol Sevin, K-State Libraries
Speaker: TBA
Speaker: Gene Coppola
Social media for a library is no longer a novelty; it’s part of how most modern-day libraries operate. However, social media as a platform has changed...a lot! It’s not the […]
Speaker: Traci Lesneski, MSR Designs
An announcement that there's a new, mandatory Customer Service Training coming would most likely be met with groans and comments like, "We don't need any more training! We already give great customer service!" And that's probably true. Still, in these days of high competition and even higher expectations, great isn't good enough anymore. Today's library […]
Speaker: Curtis Rogers
TBA
This project was funded either under the provisions of the Library Services and Technology Act from the Institute of Museum and Library Services or the Library Cooperative Grant program. Florida’s LSTA and LCG programs are administered by the Department of State’s Division of Library and Information Services.