Knowledge is increasingly being recognized as the new strategic imperative of organizations. The most established paradigm is that knowledge is power. It isn’t. What an organization does with its knowledge is where the power begins. The new paradigm is that within the organization knowledge must be shared in order for it to grow. It has been shown that the organization that shares knowledge among its management and staff grows stronger and becomes more competitive. This is the core of knowledge management – the sharing of knowledge.
The Knowledge Management in Your Library Webinar looks at strategies and techniques that your library organization can use to make the most of its knowledge power; whether it is tacit (in the brain of a person) or elicit (in the form of a document or in a machine).
Participant will learn about:
-The seven reasons why organizations must manage their knowledge
-The four building blocks of Knowledge Management in any organization and their benefits and challenges
-The three ways knowledge is created and shared (or not)
-How your organization uses “core” and “enabling” knowledge to serve its customers and remain vital to the community that you serve
Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the PCI Webinars.
Please register for this event at the Tampa Bay Library Consortium CE Calendar at the link provided below. Upon registering for this class, TBLC will contact you with log-in information 24 to 48 hours prior to the workshop.