Outputs vs Outcomes: Taking The Mystery Out Of Measuring Progress

As an executive director do you:

◦feel overwhelmed by the amount of things going on in your organization
◦question whether you and your board are on the same page with the goals of the organization
◦often get caught up in busy work and lose sight of the long term goals of your organization’s programs
◦feel like your organizations has gradually drifted from its mission but you don’t know what to do to get it back on track
◦wonder why you always feel like you’re always working but your organization’s results aren’t improving


A pragmatic model of the pathways of conversations.
Specific conversational tools to move from debate and discussion to a co-creative dialogue.
Examples of using those dialogue to facilitate NGO transformation.

Ever since I was a teenager, I have loved being a part of social change. Whether it was collecting food for the food bank, coordinating school fundraising events, long-term international missions or serving meals at a local homeless shelter, I have always loved doing life-impacting work.

As I became an adult, my focus became less on social good and more on social standing. For the first nine years of my career I poured myself into building a company where lifestyle, financial freedom and personal achievements were my goal and doing work to change-the-world became an afterthought. I lived chasing my goals – that was all I thought about.

On the approach of my ten year entrepreneurial anniversary I began a project that had a dramatic effect on my career path. During a casual conversation with my church pastor, he asked if I would be willing to help him with some strategic planning work he and his key leaders were working on: organizing ideas, making plans and managing the process. Up until this point, I had never done any business related work for him nor had any experience strategic-planning outside of the for-profit sector.

Within a year of serving in the nonprofit environment, I had left my business and was working full time coaching executive directors of non profit organizations: church, causes, and schools.

Next Level Nonprofits is an online training company specialized in serving first-time executive directors from around the world. Through coaching, teaching and mentoring we equip new nonprofit CEOs with the skills and support they need to enjoy successful, sustainable, and satisfying nonprofit careers.

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