Ask a Librarian

Ask a Librarian 1.5-Hour Refresher Training

This refresher workshop offers a ninety-minute demonstration session for Ask a Librarian participants to learn about and work with the InstantService software. The class is limited to those previously trained on the basics of Ask a Librarian. Repeat participants are welcomed! Register with TBLC.

EGov and Ask a Librarian

Many government agencies are closing offices and offering services exclusively online. Because libraries provide public access computers and offer assistance to patrons seeking information, many citizens naturally turn to the library for help when accessing government information such as food stamps, unemployment compensation, and social security. However, these increasing demands burden already short-staffed libraries that …

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Ask a Librarian Refresher Training

Two-hour hands-on training session for Ask a Librarian participants to learn about and work with InstantService. The class is designed for those already staffing the Ask a Librarian service. In-person training @ Miami Dade Public Library, N. Dade Regional Branch Register with TBLC.