Reference

PLAN Reference Interview Training

Workshop will cover: *ALA/RUSA Behavioral Guidelines *Psychology of Question Asking *Approachability *Questioning Techniques *The 4 “R’s” of Reference *The Active Librarian *Follow Up Presenter: Dave Tyckoson Location: Florida A&M University Samuel H. Coleman Memorial Library 1500 S. Martin Luther King Blvd. Tallahassee, FL 32307 9:00 A.M. – 4:00 P.M. ET Register via the PLAN website

PLAN Reference Interview Training

Workshop will cover: *ALA/RUSA Behavioral Guidelines *Psychology of Question Asking *Approachability *Questioning Techniques *The 4 “R’s” of Reference *The Active Librarian *Follow Up Presenter: Dave Tyckoson Location: University of West Florida John C. Pace Library Great Good Place (2nd floor) 11000 University Parkway Pensacola, Florida 32514 9:00 A.M. – 4:00 P.M. CT Register via the PLAN …

PLAN Reference Interview Training Read More »

PLAN – Useful iOS Apps

Finding the best apps in a given topic area can be daunting. There are hundreds of apps that seem to do much the same thing and how do you determine which are the best? In this webinar, Ed will cover some of the best apps in the area of reference such as: Wolfram Alpha, Siri, …

PLAN – Useful iOS Apps Read More »

Using Digital Collections for Reference and Information Services (2 days) (SEFLIN)

This two-day online course will be held on Tuesday-Wednesday, July 22-23, 2014 from 2:00 to 4:00 pm. Students must attend both sessions. In this two-day (two hours each day) live online course, we will explore how these collections can be best utilized to provide quality reference service for our users. On Day one, we will …

Using Digital Collections for Reference and Information Services (2 days) (SEFLIN) Read More »

SWFLN Digital Reference

Digital Reference as a mode of delivering reference services is well on its way to becoming an established practice in all types of libraries.  This workshop will cover a brief background of digital reference and its arrival in the library environment, discuss the suitability of this type of technology for reference service  (recognizing the possibility …

SWFLN Digital Reference Read More »

20 Questions: Business Resources (SEFLIN)

This two-hour live online class will help you find the answers to business reference questions using free online resources. Business reference questions can be particularly challenging, and the information elusive and expensive. In this class, students will explore the answers to 20 business reference questions like, “Are these stock certificates from 1930 I found in my …

20 Questions: Business Resources (SEFLIN) Read More »

20 Questions: U.S. Government Information (SEFLIN)

In this two-hour online class, students will explore 20 U.S. government web pages that can answer frequently asked reference questions. The U.S. government provides its citizens with a wealth of information online, from simple facts to in-depth, detailed statistical information on a variety of topics. In this two-hour live online class, students will explore 20 …

20 Questions: U.S. Government Information (SEFLIN) Read More »

Foundations of Reference Service for Non-Librarians (SEFLIN)

This four-hour live online class will be held on May 1-2, 2012. Students must attend both days. Library staff who find themselves in the position of being the service provider may wish to acquire or refresh some of the fundamental skills of reference service, or simply increase their confidence in performing these functions. During this …

Foundations of Reference Service for Non-Librarians (SEFLIN) Read More »