Create a work team or department of individuals that are accountable for their work isn’t just a matter of focusing on what your people are doing wrong.
When performance and behavior issues arise, you need to be ready to talk with the employee about your expectations and the behaviors and results that you want to see moving forward.
This interactive and informative webinar will give attendees:
- Ideas for improving your courageous conversation skills
- The three opportunities to have accountability conversations with the people you manage
- A five-step approach to enforcing accountability with employees
- The two things to avoid when having courageous conversations of accountability
Presented by: Andrew Sanderbeck
Registration deadline: 08/16/2013
Staff from Florida libraries may register for this workshop at no charge. Priority will be given to SEFLIN members. Non-members will be placed on a waiting list and added as space permits after the registration deadline.