Whether you have the title or not, many library professionals are taking on additional duties that require them to manage and lead others. As duties and responsibilities change, the need to learn and master new skills becomes even more important for their success.
Everyone knows it’s important to communicate effectively with others in the library. Effective interpersonal communication in the workplace plays a very significant role in the smooth running of any library type.
It has been said, “that similarities bring people together, yet it is how we handle our differences that will determine if we will succeed or fail”. If you haven’t been able to adjust your communication style to the needs of people that are different than you, you’re likely to face tough communication challenges in the workplace (and in life). This webinar focuses on improving your communication skills by helping you understand your style and the needs of others.
Participants will learn and begin to master:
- Effective communication with each of the four communication styles
- The 7-38-55 formula of communication
- Using “The Platinum Rule” for better communication outcomes
This webinar will be delivered via SEFLIN Connect. Log-in information will be emailed approximately one week before the course.
Staff from Florida libraries may register for this workshop at no charge. Priority will be given to SEFLIN members. Non-members will be placed on a waiting list and added as space permits after the registration deadline.