User Experience Design for Web Services (Online)

User Experience Design for Web Services

Free Webinar

Thursday, December 9, 2010, from 3:00 p.m. – 4:00 p.m. EST

Registration is not required. More information and access information is available online.

The link to this program will be available at 2:30 p.m. on December 9, 2010.

Presenter: Sarah Houghton-Jan

Designing a good library website is like building a complex house for a diverse group of inhabitants. This webinar is designed as a tutorial on the theory of user experience design for your web services.

  • Learn how to create positive user experiences in your digital branch.
  • Learn to work with your users and listen to their stories to help improve your services.
  • Find out how to design a site to meet user needs as well as your own organizational goals.
  • Come away with tips for design, information architecture and navigation, usability testing, project planning, and how to get staff participation and user interaction in your digital branch.

By the end of this webinar, attendees will:

  • Be familiar with how user experience theory applies to library digital services
  • Look at websites with a fresh perspective from the user’s point of view
  • Learn how to conduct “quick and dirty” usability testing for web services
  • Learn tips to successfully solicit staff participation and user interaction in the library’s digital space
  • Find out how to respond quickly with rapid prototyping and frequent changes

This one-hour webinar will be of interest to web services and IT staff and all staff looking to improve the web experiences of their customers.

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