Many people have developed a “love-hate” relationship with E-mail: while e-mail is one of the most universal forms of communication, many of us love it for its convenience and quick access, yet hate its intrusiveness and constant demands for attention. E-mail can become a true asset as a communication tool, one that will deliver the results you want and create credibility for you as the writer.
This session, which focuses on both the writer and the reader, will enable you to:
-Develop e-mail correspondence that gets your point across – quickly, effectively, and persuasively
-Write openings that capture people¡¦s attention and closings that command action
-Utilize a six-step process to understand and communicate with your reader
-Create a foolproof e-mail template to save time and increase productivity
-Make use of e-mail “etiquette” to always do the right thing.
Robyn Winters, M.A., President of Stand Up, Stand Out! International, Inc., is a communication and presentation expert. For more than 20 years, she has worked with organizations and business professionals to achieve a world-class presence.
Robyn’s unique approach combines the art of communicating with the science of whole brain thinking, resulting in interactions that are targeted specifically to listener thinking styles.
Robyn is an international speaker and presenter, and holds a master’s degree from Wesleyan University. She is a certified practitioner of the Herrmann Brain Dominance Instrument (HBDI) and the Myers-Briggs Type Indicator (MBTI). For fifteen years, Robyn was an adjunct faculty member of Cornell University¡¦s Management Development Program in New York City. Her clients include the American Society of Association Executives, Delta Air Lines, the University of South Florida, and Home Shopping Network.